Benchmark H1.1
What Has Changed Over 12 Months
Survey question
Compared with 12 months ago, how has each of the following changed for the systems you are closest to?
- Audience
- All qualified buyers, n=85
- In depth
- Hypothesis 1 — Less Fragile Each Time, Not a Better Demo
Six items, each answered on the same five-point scale. “Improving” below combines “Improving clearly” and “Improving slightly.”
79%
of robotics buyers say the share of the task the system handles on its own has improved over the past 12 months
All qualified buyers, n=85
| Category | Improving (net) |
|---|---|
| The share of the task / workflow the system handles on its own | 79% |
| How often a human has to step in | 76% |
| How long it takes to stand up a new deployment | 66% |
| The amount of custom engineering each new deployment needs | 64% |
| How well the system recovers on its own after it gets stuck | 64% |
| The support / firefighting burden as more units are deployed | 58% |
All qualified buyers, n=85
Benchmark H1.2
Is Each Deployment Getting Easier?
Survey question
Overall, compared with earlier deployments, are the deployments you are closest to becoming easier to implement consistently over time, or does each new deployment require a similar level of effort?
- Audience
- All qualified buyers, n=85
- In depth
- Hypothesis 1 — Less Fragile Each Time, Not a Better Demo
Single-select, so the shares add to 100%.
81%
of robotics buyers say each new deployment is easier to implement than the ones before it
All qualified buyers, n=85
| Category | % of buyers |
|---|---|
| Clearly easier to implement consistently than earlier deployments | 19% |
| Somewhat easier over time | 62% |
| About the same each time | 11% |
| Still requires substantial customization each time | 5% |
| Too early to tell | 4% |
All qualified buyers, n=85
Benchmark H1.3
What Operational Impact Have You Seen?
Survey question
Where you have deployed robots / physical AI, what impact have you seen over the past 12 months?
- Audience
- The 61 buyers already in production — scaled or in limited production. Buyers still piloting were not asked
- In depth
- Hypothesis 1 — Less Fragile Each Time, Not a Better Demo
“Improved” below combines the three improvement bands and “worsened” combines the three worsening bands.
85%
of robotics buyers already in production report throughput improving over the past 12 months, the strongest of the five operational measures. Safety incidents move least, at 64%.
The 61 buyers already in production
| Category | Improved (%) |
|---|---|
| Throughput / output | 85% |
| Labor cost | 74% |
| Uptime / equipment availability | 74% |
| Error / defect rate (a decrease is positive) | 72% |
| Workplace safety incidents (a decrease is positive) | 64% |
The 61 buyers already in production